Whether you have a question about the platform, need help with your account, or want to discuss a custom arrangement, we are happy to hear from you.
Contact details
Questions about the platform, features, or general product feedback.
Billing, account access, technical issues, and platform usage help.
Product feedback, research partnerships, and integration enquiries.
Response times
We aim to respond to all enquiries within one to two business days. For urgent platform access or billing issues, please email support@nexusaegis.io directly with a clear subject line describing your issue.
Before you write in
Many common questions are already answered in our Help Center and Documentation. If you are troubleshooting a specific platform behaviour, those are good starting points.
Note: A live contact form is coming soon. In the meantime, please use the email addresses above to reach our team directly.